Shipping Policy
Shipping Policy
Thank you for shopping with NexusVault! We're committed to getting your gear to you as fast as possible.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
- Standard Shipping: 7–15 business days
- Expedited Shipping: 3–7 business days (where available)
Shipping times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
International Shipping
We ship worldwide! Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at support@nexusvault.shop and we'll do our best to resolve the issue promptly.